{"id":416,"date":"2019-01-14T12:55:04","date_gmt":"2019-01-14T11:55:04","guid":{"rendered":"https:\/\/pongratztrailers.com\/?page_id=416"},"modified":"2022-03-21T08:09:03","modified_gmt":"2022-03-21T07:09:03","slug":"pongratzpedia-faq","status":"publish","type":"page","link":"https:\/\/pongratztrailers.com\/en\/ueber-uns\/pongratzpedia-faq\/","title":{"rendered":"Pongratzpedia (FAQ)"},"content":{"rendered":"
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Do you have questions about your Pongratz trailer?<\/span> Here you will find frequently asked questions and answers.<\/span><\/span><\/p>\n <\/p>\n If any questions remain unanswered, contact us!<\/span><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=”allgemein”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_tta_accordion][vc_tta_section title=”Where can I find and buy Pongratz trailers?” tab_id=”1547470586378-c8fb7fb6-55dc”][vc_column_text]<\/p>\n Pongratz offers no direct factory sales because Pongratz has an extensive dealer network. Please contact therefore the Pongratz dealer of your choice<\/p>\n To find your closest Pongratz dealer, please click here<\/a>.<\/p>\n<\/div>\n<\/div>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I buy spare parts or accessories for my Pongratz trailer?” tab_id=”1547470586397-53be8083-ea4f”][vc_column_text]Please contact the Pongratz dealer of your choice. To find your closest Pongratz dealer, please click here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Whom can I contact if I have a problem with the trailer during the warranty period?” tab_id=”1547470726841-76b22a40-7711″][vc_column_text]<\/p>\n Please contact your Pongratz dealer for questions concerning warranty and guarantee.<\/p>\n A complaint always has to be submitted to the contractor from whom you bought the vehicle.<\/p>\n<\/div>\n<\/div>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I have my trailer repaired?” tab_id=”1550059470600-db95beff-b40e”][vc_column_text]<\/p>\n Pongratz recommends repair work to be carried out by professionals. In particular, work on the brake system and the axle(s) should be conducted in the repair shops of Pongratz dealers.<\/p>\n To find your closest Pongratz dealer, please click here<\/a>.<\/p>\n<\/div>\n<\/div>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When should I make the first \u201cPickerl\u201d \/ \u00a757a assessment?” tab_id=”1550059594964-d7a40ff2-2cf3″][vc_column_text]<\/p>\n Please refer to the following link for the exact time of the first assessment (Austrian law).<\/p>\n Bundesministerium f\u00fcr Verkehr, Innovation und Technologie<\/a><\/p>\n<\/div>\n<\/div>\n [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row el_id=”details”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_tta_accordion active_section=”0″][vc_tta_section title=”What do the type designations and terms mean?” tab_id=”1550059714677-9af73865-0a5d”][vc_column_text]<\/p>\n Our type designation key:\n
General questions<\/h2>\n
Trailer details<\/h2>\n
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